Proposal FAQs
- Billing Options
- You will not receive two bills. Your existing bill from the utility will provide billing services for Realgy Energy Services.
- Customer Service
- We are here to ensure your energy is delivered and assist you with any questions or strategies regarding energy purchases. Contact Us
- Exclusive Customer Services
- Our Service Partners have special saving offers only available through Realgy Energy Services.
Service Plan benefits - Guaranteed Lowest Price
- We guarantee to beat or match any comparable competitor proposal for your burner-tip service. Guarantees
- Information
- We'll provide it, right now. No going back and forth or hiding what affects the price. The most accurate and useful information for you to buy your energy. Any questions? We are here to answer your questions. Please visit our Customer Service center.
- Invoice or Storage Report
- Select the level of detail or analysis you would like to receive. Your storage report option is independent of your billing selection.
- On-line account management
- Complete online account management enables you to review your account status, energy consumption history and request a change your Natural Gas Service Choice anytime, anywhere. RealgyOffice™
- Privacy Guarantee
- We do not make your information available without your permission. Guarantees
- Service Guarantee
- Its simple; we deliver your energy at the price agreed upon. Guarantees
- Straightforward language
- No hidden meaning in our contract. No hidden costs. No hidden notice requirements. No hidden right to serve you electricity or other services. Terms of Service
- Zero switching costs
- There is no cost to you to switch among Realgy Energy Services Natural Gas Service Plans. Service Plans
- Cancelation
- There is no cost to cancel service by providing notice prior to the renewal date. Service Plans
- Renewal
- The Agreement will renew for a like Term unless notice is provided by either party. Michigan contracts do not automatically renew. Service Plans